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Biosboost is committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Data Protection Policy explains how we collect, use, store, and protect your data when you interact with our website and services. We comply with applicable data protection laws and regulations, including the Australian Privacy Principles under the Privacy Act 1988.
By using our website or services, you acknowledge that you have read and understood this policy. If you do not agree with our practices, please do not use our services or provide us with your personal information.
We collect various types of information to provide and improve our photography services:
Personal Information: When you contact us, book a session, or submit forms on our website, we may collect your name, email address, phone number, postal address, and any other information you voluntarily provide. This information is necessary for us to communicate with you, schedule sessions, and deliver our services.
Technical Information: We automatically collect certain technical data when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us understand how visitors use our site and allows us to improve functionality and user experience.
Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser, though disabling cookies may affect certain website features.
Photography Session Information: During photography sessions, we collect information related to the services provided, including session details, preferences, and any special requirements you communicate to us.
We use the information we collect for the following purposes:
Service Delivery: To provide photography services, communicate with you about bookings, send confirmations, and deliver final photographs. We use your contact information to respond to inquiries, schedule sessions, and provide customer support.
Business Operations: To manage our business operations, maintain records, process payments, and fulfill contractual obligations. Your information helps us operate efficiently and maintain high service standards.
Website Improvement: To analyze website usage patterns, identify technical issues, and improve site functionality, design, and content. This helps us create a better user experience for all visitors.
Marketing Communications: With your consent, we may send you promotional materials, newsletters, and updates about our services. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Legal Compliance: To comply with legal obligations, respond to lawful requests from authorities, protect our rights and property, and enforce our terms and conditions.
We respect your privacy and do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption protocols, access controls, and regular security assessments.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously work to maintain and improve our security practices.
We limit access to your personal information to employees, contractors, and service providers who need access to perform their duties. All personnel with access to personal data are required to maintain confidentiality.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. The retention period depends on the nature of the information and the purposes for which it is processed.
Contact information and communication records are typically retained for the duration of our business relationship and for a reasonable period thereafter to address any follow-up inquiries or legal requirements. Photography session records may be retained longer for portfolio purposes, with appropriate consent.
When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention and disposal procedures.
Under applicable data protection laws, you have certain rights regarding your personal information:
Access: You have the right to request access to the personal information we hold about you and receive a copy of that information.
Correction: You can request that we correct any inaccurate or incomplete personal information we have about you.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions and retention requirements.
Objection: You have the right to object to certain types of processing of your personal information, including processing for direct marketing purposes.
Restriction: You can request that we restrict the processing of your personal information in certain circumstances.
Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child without parental consent, we will take steps to delete that information as soon as possible.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can address the situation appropriately.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer information internationally, we implement appropriate safeguards to ensure your data receives adequate protection.
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy and Data Protection Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If we make material changes to this policy, we may provide additional notice, such as through email or a prominent notice on our website, depending on the nature of the changes.
If you have questions, concerns, or requests regarding this Privacy and Data Protection Policy or our data practices, please contact us:
Biosboost
62 Glebe Point Rd, Glebe NSW 2037, Australia
Phone: 1300 288 818
Email: writetous@biosboost.world
We are committed to addressing your concerns and working with you to resolve any privacy issues.
By using our website and services, you consent to the collection, use, and processing of your personal information as described in this Privacy and Data Protection Policy. If you do not agree with this policy, please discontinue use of our services.